Consulting & Implementation
Neoteric Technologies is a Premier ServiceNow Partner and a respected ServiceNow services provider. Neoteric technical consultants provide unmatched and diverse expertise and certifications in a wide range of solutions in Commercial, Enterprise, and US Federal landscapes.
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Having the right ServiceNow partner can ensure long-term success for your organization.
Key Expertise
Operations
Management
Asset
Management
Low Code Application
Development
Strategic Portfolio
Management (SPM)
Additional Expertise
CMBD Architecture
& Design
Mobile
Agent
Workspace
Performance
Analytics (PA)
Cloud
Service
Management
Virtual Agent
Service
Portal
Data Migration
Security
Operations (SecOps)
The Neoteric Approach
Neoteric is a proven ServiceNow Premier Partner offering a wide range of Innovation Labs, including multiple ServiceNow Platform use cases, integrated solution demos, technical workshops, sandbox environments, and Proof of Concepts.
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We deliver Cloud, Cyber, and Software Development solutions that produce real mission outcomes.
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How do we do this? By effectively aligning innovation, collaboration, people, and best-in-class technology. By leveraging our certified experts and System Integrators, Neoteric provides turn-key product and solution evaluation, architecture design, fulfillment, and delivery implementation.
ServiceNow Consulting
Neoteric leverages our ServiceNow experience and training to provide an analysis of the your current configuration and process. With that knowledge, Neoteric will provide you with a way to address your challenges. Appropriate collateral in the form of analysis results and a detailed strategy will be provided with a plan that will deliver the most successful outcomes.
Strategy and Roadmap
A service delivery roadmap is constantly evolving with the business. Neoteric’s ServiceNow experts engage with Customers to build that roadmap as an adaptable living document. Working with your team, a goal-oriented strategy is defined in a roadmap while building a process around the roadmap that allows your team to adapt it to change moving forward. Starting with the business outcomes being driven, Neoteric’s expert team designs a roadmap that achieves rapid, tangible results that build into broad strategy outcomes. The key to a successful ServiceNow roadmap is achieving early wins designed as building blocks of the general end-state goals.
Custom Software Development
If you can dream it, we can build it. Neoteric’s proven software development delivery model carries your vision into the future. Software built with quality and scalability to adapt to every business need. The outcome: real solutions, delivered.
We stay at the leading edge of programming languages, frameworks, methodologies, and most importantly, strategy. We help our clients evaluate between low-code and full-stack options and when it makes financial and technical sense to adopt the expensive buzzwords and when it does not.
ServiceNow Implementation
The final tier allows Customers access to a service enabling new capabilities and implementation process, from inception to conclusion. This includes implementation in line with Customer business goals and strategies. With the Platform Implementation tier, Customers know their ServiceNow capabilities will be designed and implemented from best-of-breed experience.
Past Successes
Record 120 days
Improved Times
90 days
Service Level
Agreements
Aggressive and successful migration from Remedy to ServiceNow
Decreased IT helpdesk resolution times 3-5x
CMBD Service Mapping & Discovery
Decreased resolution of SLAs by 5x
Custom Built ServiceNow Applications
