Required - Must be a US Citizen and reside in the US and be eligible to pass any Federal Background Investigation **

Job Description:

Required Knowledge, Skills, Abilities & Experience

• ServiceNow Certified Administrator is required

• ServiceNow Certified Application Developer is required

• ServiceNow Certified Implementation Specialist is a plus

• ServiceNow Implementation Experience

• Intermediate/expert knowledge of Flow Designer

• Full understanding of REST API’s and experience utilizing them within ServiceNow

• Experience building custom integrations within the ServiceNow platform

• Intermediate/Expert knowledge of Data Sources, Scheduled Imports, and advanced Transform Maps (scripted field mappings)

• Experience with UI Pages for integration interfacing (if needed)

• Experience with Data Migrations that require custom mapping solutions

• Familiarity with CSDM Best Practices to standardize integrated data where possible.

• A good understanding of the ServiceNow Platform and able to clearly communicate with customers and others best practices.

• Good Communication and presentation skills, Client handling.

• Hands-on technical delivery including required documentation of cost-effective ServiceNow solutions, Ability to create and Modify Workflows

• Hands-on design, development, and deployment experience with the ServiceNow platform

• Create required Reporting and Dashboards within ServiceNow

• Knowledge of ITIL methodologies and processes

• Provide technical direction for the development, design, and systems integration for client engagement from definition phase through implementation

• Review work of development team

• Create and execute development plans as appropriate to meet changing needs and requirements

• Communicate and enforce coding standards

• Be accountable to ensure practice deliverables to customers are complete, consistent, of high quality, on time and deliver benefits

• Ability to coach and mentor

• Maintain career development, education, and certification commensurate with the requirements of the practice strategy

• Exemplifies Neoteric’s Core Values (THE IDEA):

• Trust

• Humility

• Embrace Change

• Integrity

• Dedication

• Excellence

• Attitude